About 50% of India's women are illiterate. What that means is that for everyday tasks like filling forms, operating bank accounts, and even communicating with loved ones through letters they need to take help from someone. The traditional letter-writer hence continues to be a fixture on the Indian landscape. Almost all letter-writers are men, and they generally sit with their type-writers and letter pads in front of post-offices and type forms or write the personal correspondence for people who are illiterate. Here a woman is explaining what she wants written in her letter which the letter-writer writes out by hand.